Why Buying Your Printer Cartridges From an Independent Supplier Still Matters

Why Buying Your Printer Cartridges From an Independent Supplier Still Matters

Buying printer ink should be simple. You know which printer you own, you need some cartridges, and you want good quality at a sensible price.

Unfortunately, it doesn't always feel quite that straightforward.

Search online for ink or toner cartridges today and you'll find a huge number of choices. Large retailers and heavily advertised websites can dominate the search results, but being the biggest or appearing first doesn't necessarily mean you're getting the best value, or the best service.

At First Call Inks, we've been supplying ink and toner cartridges since 2007. We're an independent business based in Bexhill-on-Sea, East Sussex, and we're still here because customers come back to us.

We genuinely try to save you money

One of the main reasons people choose compatible printer cartridges is to reduce the cost of printing, so we think the saving should be worthwhile.

We keep a close eye on our prices and offer a price guarantee. If you find the same product cheaper, let us know.  

Our aim isn't simply to sell you a cartridge. We want you to feel that you've received genuinely good value and to come back the next time your printer needs ink.

Many of our compatible ink multipacks also include an additional black cartridge at no extra cost, because black is generally the colour people get through fastest.

See our latest ink and toner prices

Making buying cartridges as easy as possible

Printer cartridges can be unnecessarily confusing.

A single printer range can use several different cartridge numbers. XL and standard capacity cartridges can look almost identical. Printer manufacturers introduce new ranges constantly, and it's remarkably easy to order the wrong thing.

We've tried to make our website as straightforward as possible. You can search using your printer model or cartridge number, or browse by printer manufacturer.

And if you're still not sure, you don't have to guess.

You can simply contact us. Tell us which printer you have and we'll help you find the correct cartridges.

That's one of the advantages of buying from an independent specialist. Printer cartridges aren't just one category amongst thousands of products we happen to sell. Ink and toner are what we do.

Find the right cartridges for your printer

Good customer service still matters

We believe customers should be able to contact the company they've bought from.

It sounds obvious, but increasingly it isn't.

We maintain a telephone customer helpline as well as email support. If you have a problem with a cartridge, aren't sure what to order, or your printer is displaying an error message you don't understand, there is a real person you can speak to.

We also stand behind what we sell. Our cartridges are fully guaranteed, and if there's a genuine problem we'll work with you to resolve it.

You don't have to take our word for the quality of our service either. Our customers have left thousands of independent reviews on Trustpilot.

Read what First Call Inks customers say on Trustpilot

Why supporting independent businesses makes a difference

We know we're competing with some very large companies.

They have much bigger advertising budgets and can spend heavily to make sure they're the first name you see when you're searching for cartridges.

As an independent business, we have to compete differently.

We concentrate on providing good cartridges at good prices, answering the telephone, replying to emails, helping customers when something goes wrong and trying to make sure that buying ink from us is easy.

Every order placed with an independent business matters.

It helps businesses like ours continue to offer customers a genuine alternative to the handful of very large companies that increasingly dominate online shopping.

And we think having that choice is important.

Small enough to care, experienced enough to know our stuff

We've been doing this since 2007.

During that time printers have changed enormously, but what customers want hasn't changed very much at all.

They want cartridges that work.

They don't want to pay more than they need to.

They want their order to arrive promptly.

And if something goes wrong, they want somebody to help them sort it out.

That's essentially what First Call Inks has always tried to provide.

So next time you need ink or toner, have a look at our prices before automatically buying from one of the big names.

We might save you more than you expect.

And if you've found the same product cheaper elsewhere, tell us. That's what our price guarantee is there for.

Search for your ink or toner cartridges

First Call Inks